Your orientation to Wheaton Franciscan Medical Group will consist of online self-study materials, a clinical orientation class and a clinic orientation on your first day of work. Expected outcomes include:
Medical assistants will feel comfortable and knowledgeable in the environment.
Basic competencies will be validated.
Regulatory standards will be met.
Our goal is that you will be able to meet the same high standards of behavior and patient care that are expected of our own associates.
Please Note: We encourage you to use Google Chrome or Mozilla Firefox browsers on a desktop or laptop computer as some of these orientation modules are not supported by Internet Explorer and mobile devices.
STEP ONE: FORMSAgency WFMG Medical Assistant Orientation Checklist
Please print a copy of the Agency Wheaton Franciscan Medical Group Medical Assistant Orientation Checklist. Review all items listed under Self-Study and check them off on the list. The checklists will be signed and dated after the clinical orientation class is completed.
Please print, review, and sign the Confidentiality Statement. Bring to orientation class. It will be collected by your instructor.
STEP TWO: SELF-STUDY
The online documents listed under Orientation Materials cover key information that you need to know before your first day at a Wheaton facility. The topics correspond to items listed on the Agency Wheaton Medical Assistant Orientation Checklist. Please review each document carefully before checking it off on the Orientation Checklist.
Allied Health and Contract Staff Orientation Manual
Agency Staff HIPAA Introduction
MSDS Online Tip Sheet
How to Access Policies
12 Lead ECG Self Study Packet
12 Lead ECG Quiz (bring completed quiz to orientation. It will be collected by your instructor.)
Abuse, Neglect and Misappropriation
WIR Tip Sheet - Wheaton Franciscan Medical Group
National Patient Safety Goals
Safe Baby/Emergency Response
Medication Administration and Injections
Fundamentals of POC Testing
Glucose (PXP) ORPO5015
Macro UA ORPO5016 (when prompted, select button to choose "Use Automated Instrument")
Rapid Strep ORPO5012
Urine Preg ORPO5009
INR testing ORPO7001A
STEP THREE: CLINICAL ORIENTATION CLASSYou will be scheduled to attend a clinical orientation class. You must complete the self-study portion of the orientation PRIOR to attending the clinical orientation class. The clinical orientation class content builds on the self-study materials and you will not be able to participate effectively if you do not come prepared. The bottom portion of the Agency WFMG MA Orientation Checklist will be completed at this time. Please turn in the Confidentiality Statement, Expectations for the Journey Commitment Statement, and completed ECG quiz to the instructor of the class.
STEP FOUR: ON-SITE CLINIC ORIENTATION & COMPETENCY VALIDATION (YOUR FIRST WORK SHIFT)When you come to the clinic for your first shift, you can expect to meet clinic staff, tour the clinic and find out some things that are specific to that clinic.When you are scheduled to work a shift, you should arrive one half hour early to complete the clinic orientation. The top portion of the Agency Medical Assistant (MA) Clinic Orientation and Competency Form is used to document the clinic orientation. The bottom portion of the form is used to document basic clinical competencies demonstrated during your first shift worked.Please Note: Each time you are scheduled to work at a new clinic, a clinic orientation must be documented. Additional clinic orientations should be documented on the Agency Medical Assistant Clinic Specific Orientation Form.